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Privacy Policy

Dear Client,

Welcome to our website www.duchesslace-jewellery.com

Please read our Privacy Policy carefully.


What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or credit card information. Any processing of Personal Data will be conducted in compliance with Governing Laws. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways :

1. To personalize your experience.
2. To improve our website.
3. To improve customer service.
4. To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
5. To administer a promotion, to send information and updates on our products, to inform about exclusive sales and offers.
6. To send periodic emails. The email address you provided for order processing, may be used to send you information and updates pertaining to your order.

Note : If at any time you would like to unsubscribe from receiving future emails, click on "UNSUBSCRIBE".

How do we protect your information ?

We implement a variety of security measures to maintain the safety of your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider database. When you bought a product to be sent to a friend or when you wishes to recommend to a friend a service of our Site or the sale of a particular product, we may also have access to third parties' personal data. In all of the above cases, please make sure you inform your friend about this Privacy Policy. After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. The acceptance of automatic data collection procedures and the use of cookies are necessary for using the Site and its services. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits. Furthermore, the information collected by cookies will be processed in order to optimize the services of the Site : selecting the country and language, browsing the catalogue and in general, in connection with the provision of services reserved to registered customers.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting Customer Service.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website at http://www.duchesslace-jewellery.com

Your Consent

By using our site, you consent to our Privacy Policy.

Contacting Us

If there are any questions regarding this Privacy Policy you may contact us using the information below:

Myrna Lim
Avenue Henri de Brouckère 14
1160 Brussels

Tel. +32 (0)2 265 55 16