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Quality Guarantee

2 YEARS GUARANTEE

When you purchase a Myrna Lim handcrafted jewel you are making a wise investment. We are committed to satisfying our customers and guarantee against defects in workmanship for a period of 2 YEARS starting from the original date of purchase. If the jewel turns out to be defective under normal use anytime within the 2 years, we will repair the item free of charge.

Conditions and Exclusions  

- The warranty does not cover damages arising from accidents or misuse. 

- Moreover, any alteration, service or repair performed by any party other than Myrna Lim is not guaranteed.

- Please read our Product Care Guidelines in our FAQs section.

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Certificate of Origin

We hereby certify that all stones inserted in Duchess Lace Jewels are genuine white diamonds and handset by microscope. They have been purchased from legitimate sources which are not involved in funding conflicts. Duchess Lace Jewellery diamonds are truly in compliance with United Nations Resolutions.

HAND made jewellery

All Duchess Lace Jewels are completely embroidered by hand with needle and tweezers following the concept of the traditional Needle lace technique. It is real lace work which does not involve the intervention of machinery.

Pure Sterling Silver threads

The threads used, instead of cotton threads, are double twisted wires (please have a glance at them under a magnifying glass to discover their unique pattern) and are in genuine pure Sterling Silver, an actual assurance that the wires are very resistant

Take good care

We kindly remind you to treat your accessory with tender loving care as it is a precious possession.


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